With DCI’s Support Contracts, your organization gains discounts on our already affordable hourly rates. You can choose between Monthly, Yearly, or “As Needed” Services. In all cases, we discount our normal hourly rate for a guaranteed minimum of billable hours to be used throughout the next year. We offer packages starting at only 20 hours (and up!) The more hours you sign up for, the better the rate! Please contact a Sales Representative for pricing details.

MONTHLY SERVICE
DCI Technicians will Configure, Troubleshoot, and Maintain your IT Solutions every month. This will ensure a more stable IT environment so you can keep your technology working for you, not the other way around!

• WAN/LAN/Desktop/Server/Printer Configuration
• WAN/LAN/Desktop/Server/Printer Troubleshooting
• WAN/LAN/Desktop/Server/Printer Break-Fix
• General System Maintenance
• General Security Review

YEARLY SERVICE
DCI Technicians will Configure, Troubleshoot, and Maintain your IT Solutions on a Quarterly, BiAnnual, or Annual basis. Similar to our Monthly Service package, but designed for companies who prefer fewer visits. You still get a great discount on our normal rate and can rest easy – your IT Solutions are well supported!

• WAN/LAN/Desktop/Server/Printer Configuration
• WAN/LAN/Desktop/Server/Printer Troubleshooting
• WAN/LAN/Desktop/Server/Printer Break-Fix
• General System Maintenance
• General Security Review

“AS NEEDED” SERVICE
This package is designed for our customers who do not need regularly scheduled visits, but still want to enjoy the benefits of of our discounted rates. Depending upon the number of hours you need, our Sales Staff can offer you our discounted rates. The more hours you request, the better the discount!

• WAN/LAN/Desktop/Server/Printer Configuration
• WAN/LAN/Desktop/Server/Printer Troubleshooting
• WAN/LAN/Desktop/Server/Printer Break-Fix
• General System Maintenance
• General Security Review

 

© DCI, Inc.    |   3216A N Humboldt Blvd  .  Milwaukee, WI 53212    |   414.372.1262